TERMS AND CONDITIONS

1: If a customer decides to book a walk or event from John Bradshaw trading as Hike South East and John Bradshaw trading as Hike South East agrees to take that booking, the customer is entering into a contract for John Bradshaw trading as Hike South East.

2: Customers are warned that all of the activities organised by John Bradshaw trading as Hike South East require the exertion of moderate to strenuous exercise.  Customers should therefore be of reasonable fitness before attempting to take part, & if you are in doubt please seek professional medical advice. By confirming the booking with John Bradshaw trading as Hike South East the customer is acknowledging this fact and agreeing that he/she and each other person for whom he/she organises a walk or event, has the requisite level of fitness.

3: If cancellation of an event by John Bradshaw trading as Hike South East occurs, advance payments received will be refunded in full.  Cancellation by John Bradshaw trading as Hike South East may occur due to (but not limited to): snow; ice; storms; high winds; heat-wave; fires; flooding; illness; & transport problems.  If cancellation by a customer occurs, any advance payment received will be refunded in full if notification is received at least 12 hours before the planned event start time.

4: Customers who are organising a walk or event for other people to attend, whether or not the customer will be attending the walk or event themselves, agree to ensure that all of the people for whom they book a walk or event are provided with a copy of these Terms and Conditions and any other documentation or notices with which John Bradshaw trading as Hike South East provides the organiser.  John Bradshaw trading as Hike South East reserves the rights afforded to it under these Terms and Conditions to refuse to allow any person booked to participate in a walk or event, notwithstanding the fact that that person may not have been given any of John Bradshaw trading as Hike South East´s notices or information by the organising customer.

5: Provisional bookings are not to be interpreted as forming a contract between the parties. A contract shall only be formed between the parties once a confirmation has been sent to the customer by John Bradshaw trading as Hike South East.

6: The receipt of full payment is deemed to be confirmation to John Bradshaw trading as Hike South East that you have read, understood and accepted these Terms and Conditions as the terms on which a contract between the parties shall be governed.

7:  The walk or event provided will be lead/supervised by a suitably qualified leader.

8: John Bradshaw trading as Hike South East reserves the right to vary walks or events from the specification set out in the website or to cancel walks or events at its own discretion.

9: All members of the party must comply with safety regulations and instructions of John Bradshaw trading as Hike South East. Should an instructor / leader find that a member(s) is being disruptive or jeopardising the safety and enjoyment of others then John Bradshaw trading as Hike South East reserves the right to either ask that person to leave the walk or event, in which case that person will not be refunded any of the sums paid to John Bradshaw trading as Hike South East, or to cancel the event without refunding any of the monies paid to John Bradshaw trading as Hike South East.

10: All customers taking part in walks or events will be polite and courteous to others, act sensibly and prudently and respect the countryside at all times. John Bradshaw trading as Hike South East reserves the right to deny any person who does not abide with this, or any other term or condition, before or during the walk or event, from taking part in the walk or event without refunding that person any monies.

11: John Bradshaw trading as Hike South East will allow well behaved dogs to accompany customers on the walks or events.

12: All persons under the age of 18 who take part in an activity offered by John Bradshaw trading as Hike South East must be accompanied by a parent or Guardian.

13:  John Bradshaw trading as Hike South East reserves the right to refuse to allow any person without the appropriate clothing or equipment to take part in the walk or event at any time without refunding the customer or any member of the party.

14: Each person intending to participate in the walk or event must sign a waiver which assures John Bradshaw trading as Hike South East that it will not have claims made against him for any loss or damages for which he can legally limit his liability. The waiver also requires participants to give assurances as to the state of their health in order that John Bradshaw trading as Hike South East can be as certain as possible that all participants may participate safely. If any person declares that they have any health conditions which may affect their ability to participate, that person must prove to the John Bradshaw trading as Hike South East Guide that the condition is controlled by medication or otherwise and produce a doctor´s note to such effect if the guide so requires. In the event that John Bradshaw trading as Hike South East is made aware of any facts about a person´s health which leads it to deem in its absolute discretion that that person is not suitable to partake in a walk or event, it will be deemed that that person has cancelled its booking.

15: John Bradshaw trading as Hike South East takes no responsibility and will not be held responsible for death, personal injuries, accidents or loss or damage to property or belongings that occur to a customer, or any person attending a walk or event, during a walk or event (except in the case where death or personal injury are caused as a result of the negligence of John Bradshaw trading as Hike South East). Further, John Bradshaw trading as Hike South East will not be liable for any consequential or indirect loss resulting from the cancellation of a walk or event from that set out in the specification on the website.

16: In the event that a customer is an organiser of a walk or event for others to attend, the customer indemnifies John Bradshaw trading as Hike South East  from any claims whatsoever for any loss or damage arising from any omission on the part of the organising customer to pass on any notices or documentation from John Bradshaw trading as Hike South East to the person who participates or intended participant in the walk or event.

17: In attending a John Bradshaw trading as Hike South East walk or event a customer or participating person understands and agrees that he/she is participating in the John Bradshaw trading as Hike South East activities at his/her own risk.

18: John Bradshaw trading as Hike South East has a Public Liability Insurance Policy. However, John Bradshaw trading as Hike South East advises customers to take out insurance to cover death, personal injury, loss or damage to personal property / belongings and to cover the costs of cancelled or varied walks or events.

19: The information given in John Bradshaw trading as Hike South East´s website has been carefully checked and John Bradshaw trading as Hike South East believes that it is correct at the time of publication. John Bradshaw trading as Hike South East reserves the right to make changes to this at any time.

20: John Bradshaw trading as Hike South East will take all reasonable precautions to keep the details of the customer´s booking, payment and those contained on the Medical declaration form secure, but unless it is negligent, John Bradshaw trading as Hike South East will not be liable for any unauthorised access to information supplied by the customer. Customers should refer to John Bradshaw trading as Hike South East’s Privacy Policy for information on how it proposes to use any personal information of the customer.

21: If you leave an event part way through and you and the guide are happy with the action, then the guide’s duty of care over you ends there..

22: John Bradshaw trading as Hike South East’s responsibility for you on the event begins at the designated start point.  John Bradshaw trading as Hike South East takes no responsibility for getting you to the beginning of the event.

23: Should an event be cancelled or not take place, for whatever reason, you will receive a full refund for the event fee.  We will not be held responsible to other losses occurred to the cancellation of the event.

These Terms and Conditions will be subject to the laws of England and Wales and the English courts will have jurisdiction in respect of any dispute arising from the contract.

Should a customer have any complaints about any element of the walk or event then he/she should make these known to the guide at the time. Alternatively customers may contact John Bradshaw trading as Hike South East who will use his best endeavours to resolve the problem straight away.

John Bradshaw trading as Hike South East shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond his reasonable control.